How do I edit a user's social name?

The social name allows you to personalize how a user is displayed inside your organization, especially when their account name is missing or unfamiliar.

1. Access the Users settings

Navigate to your organization’s Settings, then click Users.

2. Click the action menu (⋯) and select “Edit” next to the user

A drawer will open for editing.

3. Enter a social name

This can be a nickname, preferred name, or more recognizable label.

4. Click “Save” to update

The social name will now appear across the platform in place of the default name.

Things to Keep in Mind

• The social name is only visible within your organization.
• It is useful for users who log in via external providers (like Google) and haven’t set a proper display name.
• You cannot edit the actual user account name—only the social name for internal use.

Updated on: 05/05/2025