How can I upgrade my plan?

Upgrading your plan gives your organization access to more features, seats, and advanced AI capabilities. You can upgrade directly through the Billing & Subscriptions section.

1. Access your billing settings

Click your profile in the bottom-left corner and select Account.

Then, in the sidebar, go to Billing & Subscriptions.

Or go directly to: Billing & Subscriptions

2. Click “Update Plan”

Locate the organization you want to upgrade and click the Update Plan button.

3. Choose your new plan

You'll be taken to the Plans screen. Select your desired plan (Standard, Business, or Enterprise) and the number of seats your team needs.

4. Confirm the upgrade

Click Upgrade Now or Contact Sales (for Enterprise) to complete the process.

Things to Keep in Mind

• Upgrades are applied per organization, not per user account.
• You can choose between monthly or yearly billing cycles.
• The number of seats determines your total monthly or annual cost.
• You can return to this screen at any time to adjust your plan again.

For help with upgrades, reach out to us using the Crisp chat widget.

Updated on: 05/05/2025