Question 1

How can I change my password after logging into Daily Pulse?

Accepted Answer

Keeping your account secure is important. You can easily update your Daily Pulse password from your account settings whenever necessary.

Log into your Daily Pulse account

Visit your Dashboard at https://dailypulse.ai and log in.
Navigate to Password and Security settings

Click on your profile menu, select Account, and then click on Password and Security from the sidebar.
Enter your current password

In the Old password field, enter your current Daily Pulse password.
Enter your new password

Type your new password in the Password field. Ensure it meets security guidelines (minimum 10 characters, ideally mixing uppercase and lowercase letters, numbers, and special characters).
Confirm your new password

Re-enter your new password in the Confirm password field to confirm it matches.
Save your new password

Click the Save button to apply the changes.

Things to Keep in Mind

Always choose a strong, unique password that you don't use on other sites.
If you've forgotten your current password, use the password reset feature instead.
For help or issues updating your password, contact support through the Crisp chat widget.

Question 2

How do I edit a user's social name?

Accepted Answer

The social name allows you to personalize how a user is displayed inside your organization, especially when their account name is missing or unfamiliar.

Access the Users settings

Navigate to your organization’s Settings, then click Users.
Click the action menu (⋯) and select “Edit” next to the user

A drawer will open for editing.
Enter a social name

This can be a nickname, preferred name, or more recognizable label.
Click “Save” to update

The social name will now appear across the platform in place of the default name.

Things to Keep in Mind

The social name is only visible within your organization.
It is useful for users who log in via external providers (like Google) and haven’t set a proper display name.
You cannot edit the actual user account name—only the social name for internal use.

Question 3

How do I reset my onboarding process?

Accepted Answer

Resetting your onboarding process allows you to revisit the platform’s guided tours and onboarding hints, as if you were joining for the first time.

Open your account settings

Click your profile in the bottom-left corner and go to Account, or visit:
Account Settings
Click “Reset onboarding process”

In the Reset onboarding process section, click the Reset onboarding button.
Confirm the action

A confirmation prompt will appear. Accept it to reset your onboarding status.

Reset onboarding button

Things to Keep in Mind

This action only resets onboarding-related settings for you.
It does not affect any data or settings in your teams or organizations.
After resetting, you’ll see walkthroughs, tooltips, and feature highlights as if you were a new user again.

You can reset onboarding at any time if you’d like to revisit helpful platform tours.

Question 4

What if I forgot the email address associated with my Daily Pulse account?

Accepted Answer

If you've forgotten the email address linked to your Daily Pulse account, please reach out directly to our support team.

Contact us through the Crisp chat widget located at the bottom-right corner of the Daily Pulse website. Our support specialists will assist you in recovering your account access securely and promptly.

Things to Keep in Mind

Be ready to verify your identity with some basic account details or information about your organization.
For security purposes, the support team cannot share sensitive information without proper verification.

Question 5

How do I delete my Daily Pulse account?

Accepted Answer

If you no longer wish to use Daily Pulse, you can permanently delete your account and all associated data. This process is irreversible and should be done with caution.

Go to your account settings

Click your profile in the bottom-left corner and choose Account, or go directly to:
Account Settings
Scroll to the "Delete account" section

At the bottom of the page, you'll see the Delete account section.
Click the red Delete my account button.

Delete account section

Confirm your decision

A confirmation modal will appear asking if you are absolutely sure.
To confirm, you must type your full email address into the input field provided.

Delete confirmation modal

Permanently delete your account

After typing your email, click the red Delete button to complete the process.

Things to Keep in Mind

This action cannot be undone.
Deleting your account will remove all personal data, organizations you created, associated projects, teams, and user history.
If you're unsure or need help, please reach out to our support team via the Crisp chat widget before proceeding.

Make sure to download your data be

Question 6

How can I update my name or birthdate on Daily Pulse?

Accepted Answer

You can update your name and birthdate directly from your account settings at any time. This information is part of your personal profile and is managed exclusively by you.

Go to your account settings

After logging in, click your profile in the bottom-left corner and select Account.
Alternatively, go to Account Settings.
Edit your name

In the Name field, enter the name you'd like displayed on your profile and in email communications.
Edit your birthdate (optional)

Use the calendar picker in the Birthdate field to select or update your date of birth.

This field is optional and can be left blank.

Save your changes

Click the Save button at the bottom of the section to apply your updates.

Account Settings Page

Things to Keep in Mind

These settings are personal and only you can change them.
Even if you're part of one or more organizations, admins or owners of those organizations cannot access or edit your personal profile data.
Your updated name will appear wherever your profile is referenced across the platform.

Need help? Use the Crisp chat widget for direct support.

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